Privacy Policy

Your privacy matters to us. This Privacy Policy explains how BidBid.ca (“we”, “our”, “BidBid”) collects, uses, stores, and protects your personal information when you use our website and services.

1. Information We Collect
   We collect personal information needed to operate the platform, including:

   • Name and contact details (email, phone number)
   • Account information (username, password — encrypted)
   • Payment information (processed securely by third-party providers)
   • Bidding history, purchase history, and account activity
   • IP address, device information, and general site analytics

2. How We Use Your Information
   Your information is used to:

   • Create and manage your account
   • Process bids, payments, and transactions
   • Verify your identity when needed
   • Provide customer service and support
   • Send important updates related to auctions or policy changes
   • Send optional promotional emails (you may unsubscribe anytime)

3. Security & Data Protection
   We take reasonable measures to safeguard your information, including:

   • Encrypted passwords
   • Secure payment processing through Stripe or similar providers
   • No BidBid staff have access to your full payment details
   • Industry-standard security protocols for data storage

4. Information Sharing
   We do not sell or rent your information. We may share limited information only when necessary:

   • With payment processors to complete a transaction
   • With Seller Stores to fulfill pickups and returns
   • To comply with legal obligations or respond to lawful requests

   Your information is not shared with any other third parties.

5. Your Rights
   You have the right to:

   • Access your personal information
   • Update or correct inaccurate information
   • Request deletion of your data where legally permitted
   • Withdraw consent for promotional emails

   For any privacy requests, email us at admin@bidbid.ca

6. For Québec Users
   We comply with Québec’s privacy laws (Law 25). Québec residents may request:

   • Information on how data is stored and used
   • Correction or deletion of personal data
   • The name/contact of BidBid’s privacy officer

7. Updates to This Policy
   We may update this privacy policy from time to time. Continued use of the site means you accept the updated version.

If you have any questions about this policy, contact us at admin@bidbid.ca.